ManageAgent.com maintains a zero tolerance policy for use of its services in any manner associated with the transmission of spam. User accounts will be terminated if they send unsolicited email messages. Our system monitors for spammer related activity. We verify the import of large lists, monitor blacklists, bounces and spam complaints. Please report any suspected abuse to abuse@manageagent.com.

By creating an account and agreeing to our Terms and Condition, you are also agreeing to this anti-spam policy. It is your obligation to ensure that e-mail sent by you, or on your behalf, does not violate this policy. We assume SPAM complaints are valid unless we are provided with credible information to the contrary. To avoid action under our terms, please familiarize yourself with our policy and the CAN-SPAM Act.

Each email requires a mandatory unsubscribe link. Any individuals who attempts to remove this link will be in violation of our terms. If the mandatory unsubscribe link is removed or obscured in any way ManageAgent.com will terminate the customer's account.

How we classify spam.

Spam, also known as junk mail, is an unsolicited bulk email message. If you send any email in bulk (to more than a handful of recipients) to recipients who have not requested to receive it (opted in), it will be considered spam, regardless of the contents of the email. Only by sending email to those who have consented to receive email from you are considered not spam.

What are your consent guidelines?

Spam is unsolicited and unwanted. If you don't have a relationship or permission with the party you are sending email to don't. Here are few guidelines to go by:

• A sign up form on your web site for opting in to receive your newsletter, new listings, service updates, or new products.
• Offer your client the ability to optionally receive communication from you on sign up of a service, or through a business transaction either online or offline.
• Past customers who you have worked with and have a relationship.
• You've been given verbal permission to include someone in your mailing.
• If you collect emails through a drawing or offer you must explicitly notify the participants that they will be subscribed to your email list.

You may not:

• Send to someone you don't have permission to send to (we may ask you to prove the source of your subscribers)
• Harvest or scrape emails from web sites
• Purchase lists (opted in or not)
• Have a pre-checked field on your subscription form
• Have a subscription form that subscribes users to an unrelated list
• Send out unrelated offers or unrelated content to your newsletter list
• Add an email address into a list without the subscriber's permission
• Email someone who has requested to be removed from your list
• Utilize a list older than 6 months without reconfirming the recipients' subscriptions
• Use or contain invalid or forged headers
• Use or contain invalid or non-existent domain names
• Employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path
• Use other means of deceptive addressing
• Use a third party's Internet domain name, or be relayed from or through a third party's equipment, without permission of the third party
• Contain false or misleading information in the subject line or otherwise contain false or misleading content
• Fail to comply with additional technical standards described
• Otherwise violate the applicable Terms of Use for the Services.

If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER.

If you have any questions about our anti-spam policy contact ManageAgent.com Customer Support (support@manageagent.com)